These terms regulate the relationship between the Customer and Firebrand Training Nordic (hereinafter referred to as Firebrand Training). By sending the application form, the Customer accepts the terms made apparent hereunder. These terms are valid for all orders made to Firebrand Training and any exceptions must be agreed upon in writing. Any information provided via e-mail, regular mail and similar means of communication is not considered sufficient to change these terms unless Firebrand Training has accepted this in writing. Firebrand Training reserves the right to make changes and/or additions to terms hereunder without prior notification to the Customer. The subclauses of these terms are exclusively included to create an overview and must not affect interpretation.
Supply of the Course
2.1 Firebrand Training shall provide the Course to the Student subject to these Terms.
2.2 The Course shall be provided in accordance with the published literature relating to the Course from time to time be updated, subject to these Terms.
2.3 Further details about the Course, and advice or recommendations about its provision, which are not given in the Promotional Literature, may be made available on written request.
2.4 If nothing else is mentioned in the published literature by Firebrand Training, the course will be conducted in English.
2.5 Please note that filming and photography may take place at the training centre. This media may be used by Firebrand Training and its affiliate organisations for both security and promotional reasons. By entering the training centre you hereby acknowledge and consent to such recordings being made. Please note that we are entitled to make full use of any film and/or recording in all current and future media worldwide without any liability or payment to you.
Fees and Charges
3.1 The course fee includes the course, accommodation and other additional expenses, that are defined and from time to time updated in the literature provided by Firebrand Training in relation to the course.
3.2 The Student will be invoiced for the full course fee on submission of the Registration Form and payment is due no later than 14 days after the booking, unless the student and Firebrand Training has agreed different terms of payment.
3.3 If the Registration Form is submitted less than 30 days prior to the commencement of the Course then the Course Fees shall be payable in full at the time of submission of the Registration Form.
3.4 Firebrand Training is not obliged to hold a place for a Student on a particular Course where the Student has not paid any sums due by the times for payment set out in Clause 3.1 or 3.2 as the case may be
3.5 All charges quoted to the Student for the provision of the Course are exclusive of any Value Added Tax, for which the Student shall be additionally liable at the applicable rate in accordance with current rules and legalisations.
3.6 Firebrand Training shall be entitled to invoice the Student immediately following completion of the Course for expenses or charges (if any) incurred by the Student which are not part of the Course Fees.
3.7 Firebrand Training reserves the right to refuse the Student admission to the specific Course booked where all Course Fees have not been paid in full by the times set out in this Clause.
3.8 If the Student attends any part of the Course then the Course Fees in full shall be due and payable and no refunds shall be payable except as specifically set out herein.
3.9 If payment has not been made on the due date, i.e. 14 days after ordering the course at the latest (see section 3.2), Firebrand Training reserves the right to charge the customer for interest, notice fees and collection costs. The interest is calculated from the invoice amount with 1/6 of the at any time applicable discount rate per started month, however, with a minimum of 1.75 % per starting month starting from due date.
Rights in Course Materials
4.1 The property and any copyright or other intellectual property rights in any Course Materials shall belong to Firebrand Training, subject only to the right of the Student to use the Course Materials for the purposes of the Course and for the Student’s own personal use and information.
4.2 The Student shall not be entitled to copy the Course Materials or any part thereof without the express permission of Firebrand Training.
5.1 The Course Fees include the Student’s accommodation for the duration of the Course, more details of which are available in Firebrand Training’s published literature or on request.
Warranties and Liability
6.1 Firebrand Training warrants to the Student that the Course will be provided using reasonable care and skill and, as far as reasonably possible, in accordance with the Registration Form and other published literature and at the time or times referred to in the Registration Form.
6.2 Firebrand Training shall not be liable to the Student or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of Firebrand Training’s obligations in relation to the Course, if the delay or failure was due to any cause beyond Firebrand Training’s reasonable control.
6.3 Firebrand Training warrants that the Course is structured for and contains the appropriate information to achieve the specific standards or qualifications as are specifically described in the Published Literature (or as amended in accordance with Clause 2.5) in relation to the Course but Firebrand Training does not warrant that such standards or qualifications will be achieved by any Student.
Cancellation, Rescheduling and Refunds
7.1 At any time up to 16 days prior to the commencement date of the Course for which a Student is registered the Student shall be entitled to reschedule without penalty to a future course, subject to availability.
7.2 If a Student wishes to reschedule less than 16 days prior to the commencement of the Course, Firebrand Training has the right to consider it as a cancellation in accordance with section 7.4.
7.3 At any time up to 14 days prior to the commencement date of the Course for which a Student is registered the Student shall be entitled to cancel that registration subject only to Firebrand Training’s right to charge the student in respect of administration costs and the cost of any materials already supplied by Firebrand Training to the Student.
7.4 If the Student wishes to cancel less than 14 days prior to the commencement date for the Course for which the Student is registered then all Course Fees already paid by the Student shall be forfeit and those Course Fees which were due but unpaid at the date of cancellation shall remain due and payable.
7.5 If the Student has paid all or any part of the Course Fees but fails to attend the Course to which such Course Fees relate or any rescheduled Course (in accordance with Clause 7.1) within the period of 12 months after the commencement date of the Course for which the Student registered then at the expiry the 12 month period Firebrand Training shall be entitled to forfeit any Course Fees already paid and to require payment of any Course Fees due but unpaid.
7.6 If the person indicated on the application form for some reason is unable to attend the course, the Customer has the right to change the name of the participant until the day before the start of the course. This does not change other conditions agreed to in the application form and the terms of this agreement, including the payment obligations of the Customer.
7.7 Firebrand Training reserves the right to reschedule or cancel any Course where Firebrand Training reasonably believes that it is impractical to run a particular Course or where the number of Students enrolled for a particular Course makes it uneconomical for Firebrand Training to run that Course at that time or at all. In any such case Firebrand Training shall endeavour to notify the Student of any such rescheduling or cancellation at the earliest opportunity and Firebrand Training shall bear no liability in respect of such rescheduling or cancellation save that Firebrand Training shall reimburse all Course Fees already paid if the Student does not wish to attend any future Course, less the cost of any materials already supplied to the Student.
8.1 If the Student fails to achieve the relevant certification after initial completion of the Course then the Student shall be permitted to return to the same Course as many times as required during the 12 month period commencing on the date of commencement of the Student’s first attendance on the Course subject only to availability of Courses and payment by the Student of accommodation fees, any exam fees and such other incidental expenses or charges (if any) that may be incurred by the Student or which may reasonably be levied by Firebrand Training.
8.2 Firebrand Training reserves the right to refuse to offer the Certification Guarantee if the Student is in breach of any of these terms, if the Student fails to complete the Course without reasonable excuse or if, in the reasonable opinion of Firebrand Training, the Student’s own lack of diligence has been the primary reason for failure to achieve certification or if the Student has been offensive or disruptive to other students or instructors.
Neither party is entitled to compensation or to cancel the agreement if a force majeure is applicable. Force Majeure applies when one party or the subcontractor of the party in question is prevented from fulfilling this agreement or any hereto related agreements due to war, rioting, public restrictions, import or export bans, natural disasters including but not limited to earthquakes, storms, extensive flooding, major snowstorms as well as widespread labor disputes, fire or similar events which could not be predicted by the parties at the time of this or related agreements.
10.1 These Conditions (together with the terms, if any, set out in the Registration Form) constitute the entire agreement between the parties, supersede any previous agreement or understanding and may not be varied except in writing between the parties. All other terms, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.
10.2 If any provision of these Terms is held by any court or other competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and the remainder of the provision in question shall not be affected.
10.3 Swedish law shall apply to the Contract and the parties agree to submit to the exclusive jurisdiction of the Swedish courts.
"Very good instructor, very helpful and knowledgeable.
Location was very nice to stay, good food and other facilities.
Also the support staff of Firebrand was very helpful and very nice to interact with.
Good course :-)"
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