ITIL V3 Intermediate Level: Service Lifecycle - Service Transition - Just 2 Days

8 reasons why you should take your ITIL Intermediate with Firebrand Training:

  1. You will be trained and certified in just 2 days. With us you will be trained and certified in record time. A certification you will complete at our training center as part of the intensive and accelerated training.
  2. Everything is included. A one-off fee covers all course materials, exams, transport service, accommodation and meals and offer the most cost-effective way for you to get your ITIL Intermediate training and certification. Without any additional costs.
  3. Pass your ITIL Intermediate exam first time or train again for free. This is our guarantee. We are sure you will pass your course first time. But if you don’t, come back within a year, and only pay for accommodation and exams. Everything else is free.
  4. You will learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of focused and distraction free quality learning time, with your instructor.
  5. You will learn faster. We combine 3 different learning styles (Visual|Auditory|Tactile), to deliver the material in a way that ensures you will learn ITIL Intermediate faster and more easily.
  6. You’ll be studying ITIL Intermediate with the best.We have trained and certified 30.000 professionals and we are partners with all of the big names in the business. Furthermore we have won numerous awards, among them “Microsoft Learning Partner of the year 2010 and 2011”, the Institute of IT Training’s "Training Company of the Year" a record three times, ”Highest Performing Affiliate of the Year 2009 – EMEA” from (ISC)2 as well as ”Newcomer of the Year 2011”, ”Accredited Training Centre of the Year 2010” and ”Instructors Circle of Excellence” from EC-Council.
  7. You will learn more than just the theory. We have developed the ITIL Intermediate training and use practical exercises to make sure, you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging.
  8. You will learn from the best. Our instructors on ITIL Intermediate are the best in the business and offer a unique blend of expertise, experience and passion for teaching.

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

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We've trained more than 30,000 students in ten years. We asked them all to review our Accelerated Learning. Currently,
96,08% have said Firebrand exceeded their expectations:

"Very full on, be prepared to work hard!"
H.B-C.
ITIL Service Lifecycle (Stream 2) (6 days) (6/6/2011 to 11/6/2011)

"Very well paced, no-nonsense education and training."
Anon.
ITIL Foundation (2 days) (19/9/2011 to 20/9/2011)

"Loistava ohjaaja jolla oli hyvä huumorintaju"
Suzy Higgins.
ITIL Foundation (2 days) (13/6/2011 to 14/6/2011)

"Excellent course with very well prepared content and an excellent instructor."
Ruth Wells, Informa.
ITIL Service Lifecycle (Stream 1) (4 days) (5/9/2011 to 8/9/2011)

"Does what it says on the tin- get qualified quickly with minimum time off work"
N.A.
ITIL Service Lifecycle (Stream 1) (4 days) (16/8/2010 to 19/8/2010)

"It delivers exactly what is needed throughout a course with the added bonus of getting instant results."
M. W, Queen Mary University of London.
ITIL Managing Across The Lifecycle (4 days) (28/3/2011 to 31/3/2011)

"Started badly though station pick up but after that it was excellent through out. The ITIL Foundation residential course was intensive but instructor was high quality and very aware of students needs."
D.D.
ITIL Foundation (2 days) (26/11/2009 to 27/11/2009)

"Accelerated learning means longer days - be prepared, Knowledgeable instructor with good examples to bring content to life. Sample papers contribute to knowledge rather than represent actual exams. Good interaction and discussion with class members to add real life context to course content."
Sue Hammons, Reed Exhibitons.
ITIL Service Lifecycle (Stream 2) (6 days) (5/9/2011 to 10/9/2011)

"Although the course is very intensive the methods, delivery and execution is designed to give you all the ammunition and knowledge to pass the exam as well as having a good understanding of the subject. So you leave with a certificate and good understanding of the subject, something that is not easily achieved normally but Firebrand makes it happen..."
Jetmir Sokoli, Reed Exhibitions.
ITIL Foundation (2 days) (19/9/2011 to 20/9/2011)

"The ITIL Foundation course was hard work but very effective in achieving my learning goals. As well as preparing for the exam I also gained a clear insight into the subject which I will use in my day to day work."
Peter Morris.
ITIL Foundation (2 days) (14/6/2010 to 15/6/2010)

Why you need to learn ITIL Service Lifecycle

ITIL is the framework for IT service delivery. V3 Intermediate Level: Service Lifecycle - Service Transition will teach you how to implement the ITIL (IT Infrastructure Library) process across your business. Understand the structure for evaluating changes to your IT department, and demonstrate return on investment.

You'll learn IT practices, tasks and procedures tailored to your organisation. You'll then be able to optimise your new strategy, through continuous improvement.

You'll pass this Service Lifecycle certification course 33% faster than traditional training. Plus the course is delivered by ITIL consultants - experts who work with ITIL on a daily basis. Your training consultant will help you:

  • Increase customer satisfaction
  • Improve service availability and turnaround times
  • Improve time-to-market for your products

Build your own course

This certification course is worth three ITIL credits towards the ITIL® Expert qualification.

We run more than ten ITIL courses, including Foundation, Service Capability, Service Lifecycle and Managing Across the Lifecycle. You can build your own ITIL course, based on your specific requirements. Speak to us to see how you can learn ITIL at twice the speed.

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Interested? See prices or call 0770-17 10 00

The ITIL process and certification will provide you with a systematic approach to IT management. Adopting its guidance will improve your:

  • IT services through best practice, standards and guidance
  • Customer satisfaction, through a more professional approach to service delivery
  • Productivity
  • Use of skills and experience
  • Operating efficiencies
  • Delivery of third-party services, through the specification of ITIL or ISO/IEC 20000 as the standard for service delivery

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You'll learn:

  • The main principles and objectives of Service Transition
  • Organisational issues
  • Technology considerations
  • Activities commonly performed in Service Transition
  • Assessing success factors and managing risk
  • Management skills:
    • Service Asset and Configuration Management
    • Change Management
    • Release and Deployment Management
    • Service Validation and Testing
    • Evaluation
    • Knowledge Management

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Interested? See prices or call 0770-17 10 00

You'll sit the following exam, which we guarantee you'll pass:

  • ITIL® Service Lifecycle – Service Transition

This exam is worth three ITIL credits towards the ITIL® Expert qualification.

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Interested? See prices or call 0770-17 10 00

Provided for free on the course:

  • Official FOX-IT Courseware: ITILV3SL Service Transition
  • Official ITSMF Courseware: ITILV3SL Service Transition Key Element Guide (ISBN: 9780113311217)

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers *
  • On site testing **
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee***
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Please note

  • *Exam vouchers for our (ISC)2 certifications need to be purchased directly from (ISC)2
  • **On site testing is not included in our ISACA, or ITIL Managers and Revision Certifications
  • ***Accommodation not included on the CISSP CBK Review Seminar

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

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This course offers you a career development path if you already hold the ISEB/EXIN ITIL® Foundation certificate. It is recommended - but not required - that you have exposure to basic concepts in IT, and related work experience of at least two years.

Relevant roles include: Configuration Manager and Change Manager

Interested? See prices or call 0770-17 10 00